Customer Support

Bank Holidays

NatPay will be closed on the following dates due to the closing of the Federal Reserve Banking System.

Payroll transmissions will be accepted on these dates, but will not be processed until the following business day.

Your pay dates cannot fall on any of those listed below. You will need to transmit your payroll at least a day early in order to avoid a late pay date.

Holiday 2016 2017 2018
New Year's Day Jan 1 Jan 2 Jan 1
Martin Luther King, Jr. Day Jan 18 Jan 16 Jan 15
Presidents' Day Feb 15 Feb 20 Feb 19
Memorial Day May 30 May 29 May 28
Independence Day Jul 4 Jul 4 Jul 4
Labor Day Sep 5 Sep 4 Sep 3
Columbus Day Oct 10 Oct 9 Oct 8
Veterans' Day Nov 11 Nov 11* Nov 12
Thanksgiving Day Nov 24 Nov 23 Nov 22
Christmas Day Dec 26 Dec 25 Dec 25

*Holiday falls on a Saturday.


ACH Leader

In business since 1991, NatPay remains a top leader in ACH & Document Distribution Solutions processing $75+ billion annually for 125,000+ ACH clients.

Insured & Audited

NatPay is insured through three major insurance carriers, and uses a third-party accounting firm to perform annual audits of its records.


NatPay is  HIPAA compliant, and a SSAE 16 (SOC 1) Type 2 examined organization for both ACH and Document Distribution Solutions.